Refund policy

In the event that you are unhappy with any part of your Meal Box, or a specific Meal, you can reach out to us at gfkclunchboxes@gmail.com or call Customer Experience at (805) 637-5237. Please do so within five (5) days of the date you received the unsatisfactory item. If related to the condition of a Meal, we, at our sole discretion, may give you credit for the individual Meal, and in some situations, issue a partial or full refund for the Meal. We reserve the right, however, to require either the return of the unsatisfactory Meal, or a photograph of such, before any partial/full refund or credit will be issued. Any future release, update or other addition to the Offerings shall be subject to this Agreement. Factor, its suppliers, and its service providers reserve all rights not granted in this Agreement.